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Checked 2h ago · Updated 3mo ago
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botbrains-io
Support API
post
Create SLA Policy
v29
latest
OpenAPI 3.0.3
raw.githubusercontent.com
2026-05-13
511
526
891.2 KB
Account Settings
2
Activity Stream
3
Approval Requests
4
Approval Workflow Instances
1
AssigneeFieldAssignableAgents
2
AssigneeFieldAssignableGroups
1
Attachments
5
Audit Logs
3
Automations
9
Basics
3
Bookmarks
3
Brand Agents
2
Brands
7
Channel Framework
3
Conversation Log
1
Custom Object Fields
7
Custom Object Records
13
Custom Objects
6
Custom Roles
5
Custom Ticket Statuses
6
Deletion Schedules
5
Dynamic Content
6
Dynamic Content Item Variants
7
Email Notifications
3
Essentials Card
4
Global Clients
1
Grant Type Tokens
1
Group Memberships
8
Group SLA Policies
7
Groups
7
Incremental Export
7
Incremental Skill Based Routing
3
Job Statuses
3
Locales
6
Lookup Relationships
2
Macros
19
OAuth Clients
6
OAuth Tokens
4
Object Triggers
10
Omnichannel Routing Queues
7
Organization Fields
6
Organization Memberships
9
Organization Subscriptions
4
Organizations
17
Push Notification Devices
1
Requests
7
Reseller
2
Resource Collections
5
Satisfaction Ratings
4
Satisfaction Reasons
2
Search
3
Sessions
7
Sharing Agreements
5
Skill Based Routing
18
SLA Policies
7
get
List SLA Policies
post
Create SLA Policy
get
Show SLA Policy
put
Update SLA Policy
delete
Delete SLA Policy
get
Retrieve Supported Filter Definition Items
put
Reorder SLA Policies
Support Addresses
6
Suspended Tickets
8
Tags
15
Target Failures
2
Targets
5
Ticket Audits
5
Ticket Comments
7
Ticket Fields
11
Ticket Form Statuses
4
Ticket Forms
12
Ticket Import
2
Ticket Metric Events
1
Ticket Metrics
2
Ticket Skips
2
Tickets
25
Trigger Categories
6
Triggers
13
User Fields
10
User Identities
8
User Passwords
3
Users
24
Views
19
Webhook Invocations
2
Webhooks
9
Workspaces
7
X Channel
4
SLA Policies
Create SLA Policy
Availability
Accounts on the Support Professional or Suite Growth plan or above
Allowed For
Admins
post
/api/v2/slas/policies
Response
Created response
SLAPolicyResponse
required
sla_policy
SLAPolicyObject