latestOpenAPI 3.0.32026-08-193973220.1 KB
6a1303364143
Care
Declare a problem on a Care Folder
Declare a problem on a Care Folder.
The problem_type field specifies the type of problem. If omitted, it defaults to OTHER.
Attachments are mandatory for the following problem types: DAMAGED_PACKAGE, ITEM_NOT_RECEIVED, OOW_ITEM.
For Care Folders with ID below 100,000,000, only OTHER is accepted and no message or attachments can be provided.
Rate limiting
This endpoint is rate limited to 750 requests per minute and 1000 requests per day. If you exceed this limit, you will receive a 429 status code.
post/ws/sav/{careFolderId}/problem
Path parameters
careFolderIdinteger required
ID of the Care Folder on which the problem is declared
Response
Declared