latestOpenAPI 3.1.02026-08-2211754502.4 KB

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Support

Update support ticket

Use this BillingServ API endpoint to update support ticket. Review the response for the operation result or validation errors.

post/ticket/update

idinteger required

Support ticket ID.

subjectstring

Ticket subject. Letters, numbers, spaces, and basic punctuation only.

user_idinteger

ID of the customer the ticket belongs to.

assignee_byinteger

Staff user ID to assign the ticket to.

status'open' | 'pending' | 'close' | 'awaiting_reply'

support_departmentstring

priority'low' | 'medium' | 'high' | 'emergency'

successboolean