latestOpenAPI 3.1.02026-07-241370148.9 KB

ca83a6f08f7f

Call Operations

This API allows you to monitor or whisper a call.

post/v1/call/options

Authorizationstring required

typeinteger required

Type of Call Operation to be performed. 1: Monitor, 2: Whisper, 3:Barge 4: Transfer

agent_idstring

Unique ID of the Agent who can monitor or can whisper during the call, is only required in case of type: 1 (Monitor), 2 (Whisper)

call_idstring required

Unique ID of the call on which operations needs to be performed.

intercomstring

Unique intercom number of the agent to whom call would be transferred, only required in case of type: 4 (Transfer)

200

object required