---
title: "Start a 2FA password reset"
method: POST
path: "/zephr/users/reset"
tags: ["Authentication"]
---

# Start a 2FA password reset

`POST /zephr/users/reset`

Starts the password reset for a 2FA user. This will send an email to the user with a 6 digit code, which can then be used to reset their password.

## Request body

- User2faPasswordReset
  - `identifiers` object
    - `email_address` string, required

## Response `201`

Created. The user will be sent an email with a TOKEN template variable matching the pattern [0-9]{6} to be used to reset their password.

## Other responses

- `400` — Bad Request
- `404` — Not Found

---

[API](https://skmtc.net/zuora/apis/public-api-reference.md) · [All operations](https://skmtc.net/zuora/apis/public-api-reference/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/zuora/public-api-reference/versions/0400dd83950b/schema)