v1
latestOpenAPI 3.1.02026-07-24260142.2 KB/merchant-disputes
Sandbox (Testing): https://gateway.sand.us.zip.co/merchant-disputes<br><br>Get Merchant dispute by ID.
get/merchant-disputes
Query parameters
merchantIdstring required
The merchant's Id.
disputeIdstring required
The dispute Id.
X-QP-Signaturestring required
The signature for merchant validation.
Headers
QP-Territorystring required
Territory of the request. Available values: US
Response
200
Example response
{
"disputeDetail": {
"id": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
"disputeId": "string",
"currency": "string",
"isChargeRefundable": true,
"evidenceDueOn": "2023-09-06T15:31:41.258Z",
"disputedOn": "2023-09-06T15:31:41.258Z",
"status": "string",
"reason": "string",
"evidence": {
"receipt": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"refundPolicy": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"refundPolicyDisclosure": "string",
"refundRefusalExplanation": "string",
"serviceDate": "string",
"serviceDocumentation": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"shippingAddress": "string",
"shippingCarrier": "string",
"shippingDate": "string",
"shippingDocumentation": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"shippingTrackingNumber": "string",
"uncategorizedFile": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"productDescription": "string",
"duplicateChargeExplanation": "string",
"accessActivityLog": "string",
"billingAddress": "string",
"cancellationPolicy": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"cancellationPolicyDisclosure": "string",
"cancellationRebuttal": "string",
"customerCommunication": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"customerEmailAddress": "string",
"customerName": "string",
"customerPurchaseIp": "string",
"customerSignature": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"duplicateChargeDocumentation": {
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
},
"duplicateChargeId": "string",
"uncategorizedText": "string"
},
"orderId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
"orderNumber": "string",
"customerFirstName": "string",
"customerLastName": "string",
"customerEmail": "string",
"issuerEvidence": [
{
"evidenceType": "string",
"textEvidence": "string",
"fileEvidence": [
{
"id": "string",
"created": "2023-09-06T15:31:41.258Z",
"expiresAt": "2023-09-06T15:31:41.258Z",
"filename": "string",
"category": "string",
"title": "string",
"type": "string"
}
]
}
],
"orderDate": "2023-09-06T15:31:41.258Z",
"settledOn": "2023-09-06T15:31:41.258Z",
"evidenceSubmittedOn": "2023-09-06T15:31:41.258Z",
"acceptedOn": "2023-09-06T15:31:41.258Z",
"paymentProcessorUnavailable": true,
"orderMerchantReference": "string"
}
}