---
title: "Call permission request reply event"
method: POST
path: "call.permission_request"
tags: ["Webhook Events"]
---

# Call permission request reply event

`POST call.permission_request` (webhook)

Fired when a consumer replies to a `call_permission_request`
interactive message (or its marketing-template variant). Carries
the response (`accept` / `reject`), whether the grant is permanent,
and the expiration timestamp when it is temporary.

## Payload

- WebhookPayloadCallPermissionRequest — Webhook payload for the `call.permission_request` event. Fires when a consumer accepts or rejects an interactive `call_permission_request` message.
  - `id` string, required
  - `event` 'call.permission_request', required
  - `permission` object, required
    - `from` string — Consumer wa_id who replied
    - `response` 'accept' | 'reject'
    - `isPermanent` boolean
    - `expirationTimestamp` string, date-time — Present only when temporary
    - `responseSource` string — Meta's response source, typically `user_action`
  - `account` InboxWebhookAccount, required — The account context included in inbox webhook payloads.
    - `id` string, required — Social account ID
    - `accountId` string — Social account ID (same value as id). Canonical field so consumers can filter every webhook event on one field (e.g. route staging vs production by account). id is kept for backward compatibility.
    - `profileId` string — Zernio profile (workspace) ID this account belongs to. Use it to route or filter inbox webhooks by workspace. This is the profile ID only, not its name (resolve the name via the API with this ID). Optional; omitted on the shared WhatsApp sandbox account and when the account has no resolvable profile.
    - `platform` string, required
    - `username` string, required
    - `displayName` string
  - `timestamp` string, date-time, required

## Acknowledgement `200`

Webhook received successfully

---

[API](https://skmtc.net/zernio/apis/zernio-api.md) · [All operations](https://skmtc.net/zernio/apis/zernio-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/zernio/zernio-api/versions/51932b099b2f/schema)