v2

latestOpenAPI 3.1.02026-08-075421692.0 MB
Comments

Send private reply

Send a private message to the author of a comment. Supported on Instagram and Facebook only. One reply per comment, must be sent within 7 days. Optionally attach interactive elements: quickReplies (chips above the keyboard, max 13) or buttons (1-3 inline postback/url buttons rendered in the same bubble via Meta's button_template). Buttons are recommended for cold reach since chips do not render in the Instagram Message Requests folder. quickReplies and buttons are mutually exclusive.

post/v1/inbox/comments/{postId}/{commentId}/private-reply

Path parameters

postIdstring required

The media/post ID (Instagram media ID or Facebook post ID)

commentIdstring required

The comment ID to send a private reply to

Request body

accountIdstring required

The social account ID (Instagram or Facebook)

messagestring required

The message text to send as a private DM

Response

Private reply sent successfully

statusstring
messageIdstring

The ID of the sent message

commentIdstring

The comment ID that was replied to

platform'instagram' | 'facebook'

Example response

{
  "status": "success",
  "platform": "instagram"
}