---
title: "WhatsApp template status updated event"
method: POST
path: "whatsapp.template.status_updated"
tags: ["Webhook Events"]
---

# WhatsApp template status updated event

`POST whatsapp.template.status_updated` (webhook)

Fired when Meta finishes (re)reviewing a WhatsApp Business template
attached to a connected WABA. Forwarded from Meta's
`message_template_status_update` webhook field on the WhatsApp
Business Account. Consumers branch on `template.status` (APPROVED,
REJECTED, PENDING, PAUSED, DISABLED, IN_APPEAL, PENDING_DELETION).
Meta does not include the previous status or the template's category
in this event.

## Payload

- WebhookPayloadWhatsAppTemplateStatusUpdated — Webhook payload for the `whatsapp.template.status_updated` event. Fired when Meta completes (re)review of a template attached to a connected WABA. Maps Meta's `message_template_status_update` field onto our event envelope.
  - `id` string, required — Stable webhook event ID
  - `event` 'whatsapp.template.status_updated', required
  - `account` object, required
    - `accountId` string, required
    - `profileId` string, required
    - `platform` 'whatsapp', required
    - `username` string, required
    - `displayName` string
  - `template` object, required
    - `templateId` string, required — Meta's `message_template_id`, returned as a string.
    - `name` string, required — Meta's `message_template_name`.
    - `language` string, required — Meta's `message_template_language` (e.g. `en_US`).
    - `status` 'APPROVED' | 'REJECTED' | 'PENDING' | 'PAUSED' | 'DISABLED' | 'IN_APPEAL' | 'PENDING_DELETION', required — New status. Forwarded verbatim from Meta's `event` field. `PENDING_DELETION` is the 24h-grace state after a delete request before the template is actually removed.
    - `reason` string, required — Meta's free-form reason for the transition. `"NONE"` on approval; an explanation string on rejection.
  - `timestamp` string, date-time, required — UTC time at which Zernio generated this event (set once when the event payload is built, before delivery is queued). Retries and redeliveries keep the original value, so it reflects the event, not the delivery attempt.

## Acknowledgement `200`

Webhook received successfully

---

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