v2
latestOpenAPI 3.1.02026-08-07750280.6 KBAgent Tools
Update transfer_to_phone tool configuration
Update configuration for the transfer_to_phone tool.
Allows you to configure:
- Enable/disable the tool
- Phone destinations (list of phone numbers with names and availability)
- Transfer message
Phone destinations structure:
```json
{
"phone_number": "+393471234567", // E.164 format
"name": "Reception",
"description": "Main reception desk",
"available_hours": { // Optional schedule
"monday": ["09:00 - 18:00"],
...
}
}
```
Important:
- phone_destinations is REQUIRED when enabling the tool (is_enabled=true)
- Phone numbers must be in E.164 format
- Phone numbers must be unique within destinations
- This tool is mutually exclusive with transfer_to_mobile_operator
Authentication:
- API key with READ_WRITE permission
patch/agents/{agent_id}/tools/transfer-to-phone
Path parameters
agent_idstring uuid required
Request body
Response
Successfully updated configuration