v2
latestOpenAPI 3.1.02026-08-07750280.6 KBAgent Tools
Get transfer_to_mobile_operator tool configuration
Retrieve configuration for the transfer_to_mobile_operator tool.
This tool transfers calls to human operators. Configuration includes:
- Operator availability hours
- Enabled departments (which departments can receive transfers)
Note: This tool is mutually exclusive with transfer_to_phone.
Only one can be enabled at a time.
The agent must belong to your organization.
Authentication:
- API key with READ or READ_WRITE permission
get/agents/{agent_id}/tools/transfer-to-operator
Path parameters
agent_idstring uuid required
Response
Successfully retrieved transfer_to_mobile_operator configuration