v2

latestOpenAPI 3.1.02026-08-07750280.6 KB
Agent Tools

Get transfer_to_mobile_operator tool configuration

Retrieve configuration for the transfer_to_mobile_operator tool.

This tool transfers calls to human operators. Configuration includes:
- Operator availability hours
- Enabled departments (which departments can receive transfers)

Note: This tool is mutually exclusive with transfer_to_phone.
Only one can be enabled at a time.

The agent must belong to your organization.

Authentication:
- API key with READ or READ_WRITE permission
get/agents/{agent_id}/tools/transfer-to-operator

Path parameters

agent_idstring uuid required

Response

Successfully retrieved transfer_to_mobile_operator configuration

okboolean