Support
Reply to a support ticket
post/support/tickets/{id}/messages
Path parameters
idstring required
Support ticket public ID for the reply
Headers
Idempotency-Keystring
Generate one random value per ticket or reply. Reuse it only when retrying identical text and attachments. Never log this value.
Request body
Example request
{
"body": "Thank you for the update."
}Response
Original message replayed after a safe retry
Example response
{
"publicId": "tkt_a1b2c3d4e5f6a1b2c3d4e5f6",
"attachments": []
}