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v1

latestOpenAPI 3.0.12026-07-2356172250.9 KB
Dispute Responses

Submit dispute response

Submit a response for a specific dispute case, with optional text comments and supporting evidence files.

post/api/disputes/v2.0/responses

Request body

ResponseTypeinteger

Indicates whether the merchant’s response is accepted or declined. Example: 1 for Accepted, 2 for Declined.

CaseNumberstring

The unique dispute case identification number eligible for Chargeback or Retrieval cases. The dispute case must be Awaiting Response or New Activity.

Responsestring

The message provided by the merchant for the dispute case. Free text up to 500 characters.

evidencesstring[]

One or more evidence files included with the dispute case response.

Response

Accepted

responseIdinteger

Unique identifier for the submitted merchant response.

responseMessagestring nullable

A message confirming the status of the submitted response.

caseNumberstring nullable

Unique dispute case identification number associated with the submitted response.

exchangeIdstring nullable

Identifier used to track the exchange of information with the dispute processing system.

correlationIdstring nullable

Unique identifier used for tracking the request across systems.

parentIdstring nullable

Identifier that links the response to a parent transaction or message.

parentSystemCodestring nullable

System code for the upstream system that originated the request.

merchantNumberstring nullable

The merchant's unique identification number.