---
title: "List support channels"
method: GET
path: "/support_channels"
tags: ["Support channels"]
---

# List support channels

`GET /support_channels`

Returns a paginated list of support channels for a specific company, with optional filtering by resolution status and custom sorting.

Required permissions:
 - `support_chat:read`

## Query parameters

- `after` string, nullable — Returns the elements in the list that come after the specified cursor.
- `before` string, nullable — Returns the elements in the list that come before the specified cursor.
- `first` integer, nullable — Returns the first _n_ elements from the list.
- `last` integer, nullable — Returns the last _n_ elements from the list.
- `company_id` string, nullable — The unique identifier of the company to list support channels for. Includes channels of child companies. When omitted, returns support channels across all companies the user has access to.
- `view` 'all' | 'admin' | 'customer' — The perspective to filter support channels by.
- `open` boolean, nullable — Whether to filter by open or resolved support channels. Set to true to only return channels awaiting a response, or false for resolved channels.
- `direction` 'asc' | 'desc' — The direction of the sort.
- `order` 'created_at' | 'last_post_sent_at' — Sort options for message channels

## Response `200`

A successful response

- object — The connection type for DmsFeed.
  - `data` SupportChannelListItem[], required — A list of nodes.
    - `company_id` string, nullable, required — The unique identifier of the company associated with this channel. Null if this is not a support or company-scoped conversation.
    - `custom_name` string, nullable, required — A custom display name assigned to this channel by the user. Null if no custom name has been set.
    - `customer_user` object, nullable, required — The customer who initiated this support conversation. Null if this is not a support chat.
      - `id` string, required — The unique identifier for the user.
      - `name` string, nullable, required — The user's display name shown on their public profile.
      - `username` string, required — The user's unique username shown on their public profile.
    - `id` string, required — The unique identifier for the entity
    - `last_message_at` string, date-time, nullable, required — The timestamp when the most recent message was sent in this channel. Null if no messages have been sent.
    - `resolved_at` string, date-time, nullable, required — The timestamp when the linked support ticket was marked as resolved. Null if unresolved or not a support chat.
  - `page_info` PageInfo, required — Information about pagination in a connection.
    - `end_cursor` string, nullable, required — When paginating forwards, the cursor to continue.
    - `has_next_page` boolean, required — When paginating forwards, are there more items?
    - `has_previous_page` boolean, required — When paginating backwards, are there more items?
    - `start_cursor` string, nullable, required — When paginating backwards, the cursor to continue.

## Other responses

- `400` — Bad request
- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not found
- `422` — Verification required
- `429` — Too many requests
- `500` — Internal server error

---

[API](https://skmtc.net/whop/apis/whop-api.md) · [All operations](https://skmtc.net/whop/apis/whop-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/whop/whop-api/versions/866821546d67/schema)