v1

latestOpenAPI 3.1.02026-07-1413113265.9 KB
chat

add customer note

Adds a note to a customer chat for internal reference.

post/instances/{id}/client/action/add-customer-note

Path parameters

idinteger required

Instance ID

Request body

chatIdstring required

Chat ID <countrycode_short><usernumber>@c.us or @g.us for groups

notestring required

The note text to add to the customer

Example request

{
  "chatId": "50664083362@c.us",
  "note": "VIP customer, handle with care"
}

Response

Customer note added successfully

status'success' | 'error'
instanceIdstring

Example response

{
  "status": "success",
  "instanceId": "1",
  "data": {
    "chatId": "1234567890@c.us",
    "saved": true
  }
}