---
title: "Mark transaction as chargeback"
method: POST
path: "/transactions/{transaction_id}/chargeback"
tags: ["Transactions"]
---

# Mark transaction as chargeback

`POST /transactions/{transaction_id}/chargeback`

By default, Vrio will flag the customer as Blacklisted and cancel any active order offers associated with the charge.

## Request body

- object
  - `chargeback_amount` string, required — Set the total for the chargeback.
  - `date_chargeback` string, date, required — Set the date the chargeback happened.
  - `chargeback_code` string — Chargeback code
  - `chargeback_reference_id` string — Chargeback reference ID.
  - `chargeback_case_id` string — Chargeback case ID.
  - `cancel_all_customer_order_offer` boolean — Pass this flag if you would like to cancel All active order offers associated with the customer, not just the ones associated with the charge.
  - `cancel_active_shipment` boolean — Cancel any active shipment associated with the transaction.
  - `transaction_notes` string — Apply note to the history of this transaction.

## Response `200`

OK

- object
  - `success` boolean
  - `response_code` integer
  - `response` string
  - `gateway_response_id` string
  - `gateway_response_gateway_id` string
  - `gateway_response_code` string
  - `gateway_auth_code` string
  - `gateway_response_cvv` string
  - `gateway_response_avs` string
  - `gateway_response_text` string
  - `gateway_request_text` string
  - `processor_response_text` string
  - `date_request` string, date-time, nullable
  - `date_response` string, date-time, nullable
  - `merchant_id` integer
  - `merchant_descriptor` string, nullable
  - `reason` string, nullable — Reason in case of merchant error.
  - `gateway_response_description` string
  - `gateway_hard_decline` string
  - `transaction_id` integer
  - `transaction_total` string
  - `post_data` string, nullable
  - `shipment_id` integer, nullable
  - `reattempt_data` object[]
    - `success` boolean
    - `response_code` integer
    - `response` string
    - `gateway_response_id` string
    - `gateway_response_gateway_id` string
    - `gateway_response_code` string
    - `gateway_auth_code` string
    - `gateway_response_cvv` string
    - `gateway_response_avs` string
    - `gateway_response_text` string
    - `gateway_request_text` string
    - `processor_response_text` string
    - `date_request` string, date-time, nullable
    - `date_response` string, date-time, nullable
    - `merchant_id` integer
    - `merchant_descriptor` string, nullable
    - `reason` string, nullable — Reason in case of merchant error.
    - `gateway_response_description` string
    - `gateway_hard_decline` string
    - `transaction_id` integer
    - `transaction_total` string
    - `post_data` string, nullable
    - `shipment_id` integer, nullable

## Other responses

- `400` — Process Error response
- `401` — Unauthorized response
- `403` — Forbidden response
- `500` — Error response

---

[API](https://skmtc.net/vrio/apis/crm-configuration.md) · [All operations](https://skmtc.net/vrio/apis/crm-configuration/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/vrio/crm-configuration/revisions/62037010356e/schema)