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v1

latestOpenAPI 3.0.02026-07-2640301.0 MB
Support Endpoints

partner/tickets

This endpoint is used to fetch a list of support tickets via our API. If no email address is passed in then it will fetch all tickets for the account. If an email address is passed in, it will fetch all tickets for the account that have been submitted, including CC'd, by that email.

get/partner/tickets

Query parameters

AccountIDstring required

Your account ID

Keystring required

API key for the account

Signaturestring required

Hashed signature for the request

Emailstring

An email address

Limit integer

Limit the number of records that are returned. The limit and default value is 100. This parameter can only be used with Email parameter.

Offset integer

Use this parameter to set the starting point in the dataset. This parameter can only be used with Email parameter.

StartDatestring

The start date of the date range you wish to fetch. Format: YYYY-MM-DD

EndDatestring

The end date of the date range you wish to fetch. Format: YYYY-MM-DD

Response

Successboolean

True if the request was successful, false if it failed

ErrorMessagestring

Contains a description of the error if the request failed

Example response

{
  "Pagination": {
    "TotalRecords": "1000",
    "Offset": "1000",
    "Limit": "1000"
  }
}