---
title: "Get deleted user"
method: GET
path: "/api/v4/users/deleted/{user_id}"
tags: ["Users"]
---

# Get deleted user

`GET /api/v4/users/deleted/{user_id}`

Returns detailed information about a specific deleted user.

## Path parameters

- `user_id` integer, required

## Response `200`

OK

- object
  - `user` User
    - `id` integer — The unique identifier of the user.
    - `name` string — The name of the user.
    - `email` string, email — The email address of the user.
    - `sip_account` string — The SIP account in the format username@domain.
    - `extension` string, nullable — The phone extension assigned to the user.
    - `caller_id` string, nullable — The caller ID.
    - `employee_id` string, nullable — An internal employee identifier.
    - `timezone` string — The user's IANA time zone.
    - `security_access_group` SecurityAccessGroupShort
      - `id` integer — The unique identifier of the security access group.
      - `name` string — The name of the security access group.
    - `teams` TeamShort[] — Teams the user belongs to.
      - `id` integer — The unique identifier of the team.
      - `name` string — The name of the team.
    - `supervised_teams` TeamShort[] — Teams supervised by the user.
      - `id` integer — The unique identifier of the team.
      - `name` string — The name of the team.
    - `queues` QueueShort[] — Queues the user belongs to.
      - `id` integer — The unique identifier of the queue.
      - `name` string — The name of the queue.
    - `supervised_queues` QueueShort[] — Queues supervised by the user.
      - `id` integer — The unique identifier of the queue.
      - `name` string — The name of the queue.
    - `webrtc_ringtone` MediaRingtone — Ringtone Media object.
      - `type` 'ringtone' — The type of media.
      - `name` string — The name of the media.
    - `channels` string[] — Channels enabled for the user.
    - `channel_group_capacity` object — Per-channel capacity limits.
      - `chat` integer — Maximum concurrent chat conversations.
      - `instant` integer — Maximum concurrent instant messaging conversations.
    - `channel_profiles` ChannelProfileShort[] — Channel profiles assigned to the user.
      - `id` integer — The unique identifier of the channel profile.
      - `channel` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The channel associated with the profile.
      - `identifier` string, nullable — Channel profile identifier (for WhatsApp, the phone number).
      - `name` string — The name of the channel profile.
    - `speech_language` 'ar' | 'auto' | 'de' | 'en' | 'es' | 'fr' | 'hi' | 'it' | 'nl' | 'pl' | 'pt', nullable — Preferred speech recognition language.
    - `skills` object[] — Skills and proficiency levels.
      - `skill` Skill
        - `id` integer — The unique identifier of the skill.
        - `name` string — The name of the skill.
        - `created_at` string, date-time — Timestamp when the skill was created (ISO 8601).
        - `updated_at` string, date-time — Timestamp when the skill was last updated (ISO 8601).
      - `value` integer — Proficiency level for the skill.
    - `status` 'offline' | 'unavailable' | 'available' | 'inbound' | 'outbound' | 'dialer' | 'postcall' — Current status of the user.
    - `created_at` string, date-time — Date and time the user was created.
    - `updated_at` string, date-time — Date and time the user was updated.
    - `deleted_at` string, date-time — Date and time the user was deleted (if applicable).

## Other responses

- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not found
- `429` — Too many requests

---

[API](https://skmtc.net/voiso/apis/voiso-api.md) · [All operations](https://skmtc.net/voiso/apis/voiso-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/voiso/voiso-api/versions/3d34cfd8f064/schema)