---
title: "Get CDR speech analytics"
method: GET
path: "/api/v4/reporting/cdrs/{cdr_id}/speech_analytics"
tags: ["Reporting"]
---

# Get CDR speech analytics

`GET /api/v4/reporting/cdrs/{cdr_id}/speech_analytics`

Retrieve speech analytics data for a specific CDR, including transcription, summary, and score.

Supports multiple output formats:
- `.json` - JSON format
- `.vtt` - WebVTT subtitle format
- `.srt` - SubRip subtitle format
- `.text` - Plain text format

Supports language translation if available for the CDR.

## Path parameters

- `cdr_id` string, uuid, required

## Query parameters

- `language` string

## Response `200`

OK

- object
  - `speech_analytics` SpeechAnalytics — Speech analytics data for a CDR, including transcription, summary, and score.
    - `id` string, uuid — The unique identifier of the CDR.
    - `summary` object — Summary of the speech analytics.
      - `language` string — Language code of the summary text.
      - `text` string — Summary text of the conversation.
    - `score` object — Speech analytics score.
      - `value` number, float — The score value.
    - `transcription` object — Transcription of the conversation.
      - `language` string — Language code of the transcription.
      - `utterances` object[] — List of utterances in the conversation.
        - `start_time` string, date-time — When the utterance started.
        - `end_time` string, date-time — When the utterance ended.
        - `text` string — The transcribed text of the utterance.
        - `participant_type` 'agent' | 'contact' — Type of participant speaking.

## Other responses

- `400` — Bad Request
- `401` — Unauthorized
- `403` — Forbidden
- `404` — Not found
- `406` — Not Acceptable
- `409` — Conflict

---

[API](https://skmtc.net/voiso/apis/voiso-api.md) · [All operations](https://skmtc.net/voiso/apis/voiso-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/voiso/voiso-api/versions/3d34cfd8f064/schema)