--- title: "Get CDR" method: GET path: "/api/v4/reporting/cdrs/{cdr_id}" tags: ["Reporting"] --- # Get CDR `GET /api/v4/reporting/cdrs/{cdr_id}` Returns detailed information about a specific Call Detail Record (CDR). ## Path parameters - `cdr_id` string, uuid, required ## Response `200` OK - object - `cdr` union — Call detail record for reporting. - CdrRecordCall — Common CDR fields. - `id` string, uuid — The unique identifier of the CDR. - `type` 'call' — The CDR type. - `subtype` 'inbound' | 'outbound' | 'click_to_call' | 'dialer' | 'scheduled_callback' | 'queue_callback' — The CDR subtype. - `disposition` 'busy' | 'answered' | 'vm_answered' | 'machine_answered' | 'abandoned' | 'dialer_abandoned' | 'system_abandoned' | 'rejected' | 'system_rejected' | 'no_answer' | 'missed' | 'failed' — Call disposition. - `from` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `to` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `account_id` string, nullable — An identifier assigned to the contact in an external application, such as a CRM. - `user` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the user. - `name` string — The name of the user. - `email` string, email — The email address of the user. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `cost` string, nullable — Cost of the interaction. - `tags` string[], nullable — Event tags. - `started_at` string, date-time — The date and time the interaction started. - `ended_at` string, date-time, nullable — The date and time the interaction ended. - `data` object — Type-specific CDR payload. - `queue` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the queue. - `name` string — The name of the queue. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `campaign` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the campaign. - `name` string — The name of the campaign. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `destination_country` string, nullable — Destination country for outbound calls. - `durations` object — Duration breakdown of the call. - `overall` number, float — Total duration in seconds. - `dialing` number, float — Dialing time in seconds. - `ivr` number, float — IVR time in seconds. - `queue` number, float — Queue wait time in seconds. - `talk` number, float — Talk time in seconds. - `hold` number, float — Hold time in seconds. - `end_reason` 'agent' | 'busy' | 'customer' | 'dncr_failure' | 'dncr_restricted' | 'failed' | 'machine' | 'machine_answered' | 'manager' | 'no_answer' | 'rejected' | 'remote_party' | 'system_reject' | 'timeout', nullable — End reason for the call. - `wrapup_code` WrapupCodeSnapshot — Wrap-up code snapshot. - `code_snapshot` string — Wrap-up code value. - `summary` string, nullable — Call summary. - `conversation_score` number, float, nullable — Conversation score. - `mos` number, float, nullable — Mean opinion score (MOS) for the call. - `mos_tc` number, float, nullable — Mean opinion score (MOS) threshold value. - CdrRecordConversation — Common CDR fields. - `id` string, uuid — The unique identifier of the CDR. - `type` 'conversation' — The CDR type. - `subtype` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The CDR subtype. - `disposition` 'active' | 'archived' | 'initiated' | 'waiting' — Disposition of the CDR. - `from` union — Sender party details. - CdrPartyChannelAccount — Party information for a channel account. - `type` 'channel_account' — The party type. - `channel_account` object — Reference metadata captured in the CDR. - `id` string, uuid — The unique identifier of the channel account. - `channel` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The messaging channel. - `identifier` string — Channel-specific identifier of the contact. - `data` object — Additional channel data. - … - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - CdrPartyChannelProfile — Party information for a channel profile. - `type` 'channel_profile' — The party type. - `channel_profile` object — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the channel profile. - `channel` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The channel associated with the profile. - `identifier` string, nullable — Channel profile identifier (for WhatsApp, the phone number). - `name` string — The name of the channel profile. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `to` union — Recipient party details. - CdrPartyChannelAccount — Party information for a channel account. - `type` 'channel_account' — The party type. - `channel_account` object — Reference metadata captured in the CDR. - `id` string, uuid — The unique identifier of the channel account. - `channel` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The messaging channel. - `identifier` string — Channel-specific identifier of the contact. - `data` object — Additional channel data. - … - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - CdrPartyChannelProfile — Party information for a channel profile. - `type` 'channel_profile' — The party type. - `channel_profile` object — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the channel profile. - `channel` 'chat' | 'facebook' | 'instagram' | 'telegram' | 'viber' | 'whatsapp' — The channel associated with the profile. - `identifier` string, nullable — Channel profile identifier (for WhatsApp, the phone number). - `name` string — The name of the channel profile. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `account_id` string, nullable — An identifier assigned to the contact in an external application, such as a CRM. - `user` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the user. - `name` string — The name of the user. - `email` string, email — The email address of the user. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `cost` string, nullable — Cost of the interaction. - `tags` string[], nullable — Event tags. - `started_at` string, date-time — The date and time the interaction started. - `ended_at` string, date-time, nullable — The date and time the interaction ended. - `data` object — Type-specific CDR payload. - `channel` string — Channel for the conversation. - `flow` object, nullable — Reference metadata captured in the CDR. - `id` string, uuid — The unique identifier of the flow. - `name` string — The name of the flow. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `queue` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the queue. - `name` string — The name of the queue. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `wrapup_code` WrapupCodeSnapshot — Wrap-up code snapshot. - `code_snapshot` string — Wrap-up code value. - `durations` object — Duration breakdown of the conversation. - `overall` number, float — Total duration in seconds. - `queue` number, float — Queue wait time in seconds. - `talk` number, float — Contact time in seconds. - `service_level_agreements` object — Service level agreements for the conversation. - `first_response` CdrServiceLevelAgreement — Service level agreement details. - `value` number, float — SLA time value in seconds. - `status` 'ok' | 'strained' | 'failed' — SLA status. - `resolution` CdrServiceLevelAgreement — Service level agreement details. - `value` number, float — SLA time value in seconds. - `status` 'ok' | 'strained' | 'failed' — SLA status. - `avg_reply` CdrServiceLevelAgreement — Service level agreement details. - `value` number, float — SLA time value in seconds. - `status` 'ok' | 'strained' | 'failed' — SLA status. - CdrRecordHlrLookup — Common CDR fields. - `id` string, uuid — The unique identifier of the CDR. - `type` 'hlr_lookup' — The CDR type. - `subtype` 'hlr_lookup' — The CDR subtype. - `disposition` 'available' | 'unavailable' | 'unknown' — Disposition of the CDR. - `from` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `to` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `account_id` string, nullable — An identifier assigned to the contact in an external application, such as a CRM. - `user` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the user. - `name` string — The name of the user. - `email` string, email — The email address of the user. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `cost` string, nullable — Cost of the interaction. - `tags` string[], nullable — Event tags. - `started_at` string, date-time — The date and time the interaction started. - `ended_at` string, date-time, nullable — The date and time the interaction ended. - `data` object — Type-specific CDR payload. - `reachable` boolean — Whether the destination is reachable. - `roaming` boolean, nullable — Whether the destination is roaming. - `related_call` CallShort — Reference to a call record. - `id` string, uuid — The unique identifier of the call. - CdrRecordSms — Common CDR fields. - `id` string, uuid — The unique identifier of the CDR. - `type` 'sms' — The CDR type. - `subtype` 'outbound_sms' — The CDR subtype. - `disposition` 'sent' | 'delivered' | 'not_sent' | 'not_delivered' | 'route_unavailable' — Disposition of the CDR. - `from` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `to` CdrPartyPhoneNumber — Party information for a phone number. - `type` 'phone_number' — The party type. - `phone_number` string, phone — The party phone number. - `account_id` string, nullable — An identifier assigned to the contact in an external application, such as a CRM. - `user` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the user. - `name` string — The name of the user. - `email` string, email — The email address of the user. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `cost` string, nullable — Cost of the interaction. - `tags` string[], nullable — Event tags. - `started_at` string, date-time — The date and time the interaction started. - `ended_at` string, date-time, nullable — The date and time the interaction ended. - `data` object — Type-specific CDR payload. - `sent` boolean — Whether the message was sent successfully. - `segments_count` integer — Number of SMS segments. - `message` string — SMS message content. - `canned_message` object, nullable — Reference metadata captured in the CDR. - `id` integer — The unique identifier of the canned message. - `name` string — The name of the canned message. - `name_snapshot` string, nullable — Name snapshot captured at the time of the interaction. - `deleted` boolean — Whether the referenced record is deleted. - `related_call` CallShort — Reference to a call record. - `id` string, uuid — The unique identifier of the call. ## Other responses - `401` — Unauthorized - `403` — Forbidden - `404` — Not found --- [API](https://skmtc.net/voiso/apis/voiso-api.md) · [All operations](https://skmtc.net/voiso/apis/voiso-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/voiso/voiso-api/versions/3d34cfd8f064/schema)