v51

latestOpenAPI 3.0.0raw.githubusercontent.com2026-08-014102371.0 MB

Queue

List queues of the customer

Retrieves a list of queues associated with the customer.

get/queues

Query parameters

page_sizeinteger

Example:25

Number of results to return per page.

page_tokenstring

Cursor token for pagination. Use the next_page_token value from the previous response.

Response

A list of queues.

next_page_tokenstring

Cursor token for the next page of results. Pass this value as the page_token parameter in the next request.

Example response

{
  "result": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "customer_id": "7c4d2f3a-1b8e-4f5c-9a6d-3e2f1a0b4c5d",
      "name": "Sales Queue",
      "detail": "Handles incoming sales inquiries",
      "routing_method": "random",
      "tag_ids": [
        "b1a2c3d4-e5f6-7890-abcd-ef1234567890"
      ],
      "direct_hash": "a8f3b2c1d4e5",
      "wait_flow_id": "d4e5f6a7-b8c9-0d1e-2f3a-4b5c6d7e8f90",
      "wait_timeout": 300000,
      "service_timeout": 600000,
      "wait_queuecall_ids": [
        "a1b2c3d4-e5f6-7890-abcd-ef1234567890"
      ],
      "service_queuecall_ids": [
        "c3d4e5f6-a7b8-9c0d-1e2f-3a4b5c6d7e8f"
      ],
      "total_incoming_count": 150,
      "total_serviced_count": 120,
      "total_abandoned_count": 10,
      "tm_create": "2026-01-15T09:30:00.000000Z",
      "tm_update": "2026-01-16T14:20:00.000000Z",
      "tm_delete": "2026-01-17T18:45:00.000000Z"
    }
  ]
}