v51

latestOpenAPI 3.0.0raw.githubusercontent.com2026-08-014102371.0 MB

Queue

List queue calls

Returns a list of queue calls for the given customer.

get/queuecalls

Query parameters

page_sizeinteger

Example:25

Number of results to return per page.

page_tokenstring

Cursor token for pagination. Use the next_page_token value from the previous response.

Response

A list of queue calls.

next_page_tokenstring

Cursor token for the next page of results. Pass this value as the page_token parameter in the next request.

Example response

{
  "result": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "customer_id": "7c4d2f3a-1b8e-4f5c-9a6d-3e2f1a0b4c5d",
      "reference_type": "call",
      "reference_id": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
      "status": "waiting",
      "service_agent_id": "c3d4e5f6-a7b8-9c0d-1e2f-3a4b5c6d7e8f",
      "duration_waiting": 45000,
      "duration_service": 180000,
      "tm_create": "2026-01-15T09:30:00.000000Z",
      "tm_service": "2026-01-15T09:35:00.000000Z",
      "tm_update": "2026-01-16T14:20:00.000000Z",
      "tm_delete": "2026-01-17T18:45:00.000000Z"
    }
  ]
}