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v51

latestOpenAPI 3.0.0raw.githubusercontent.com2026-08-014102371.0 MB
Service Agent

Get list of public talk channels

Returns a list of all public "talk" type channels for the customer. This endpoint is for discovering available public channels that the agent can join. Unlike /service_agents/talk_chats which returns only joined chats, this returns all public channels regardless of participation.

get/service_agents/talk_channels

Query parameters

page_sizeinteger
Example:25

Number of results to return per page.

page_tokenstring

Cursor token for pagination. Use the next_page_token value from the previous response.

Response

A list of public talk channels.

next_page_tokenstring

Cursor token for the next page of results. Pass this value as the page_token parameter in the next request.

Example response

{
  "result": [
    {
      "id": "550e8400-e29b-41d4-a716-446655440000",
      "customer_id": "7c4d2f3a-1b8e-4f5c-9a6d-3e2f1a0b4c5d",
      "type": "direct",
      "name": "Sales Team Chat",
      "detail": "Internal chat for the sales team",
      "member_count": 5,
      "tm_create": "2026-01-15T09:30:00.000000Z",
      "tm_update": "2026-01-16T14:20:00.000000Z",
      "tm_delete": "2026-01-17T18:45:00.000000Z"
    }
  ]
}