---
title: "Get webchat session details."
method: GET
path: "/webchat_sessions/{id}"
tags: ["Webchat"]
---

# Get webchat session details.

`GET /webchat_sessions/{id}`

Retrieves detailed information for a specific webchat session by its ID.

## Path parameters

- `id` string, uuid, required

## Response `200`

Details of the requested session.

- WebchatManagerSession — A webchat visitor session. Session.id doubles as the visitor's continuity token.
  - `id` string, uuid, required — The unique identifier of the session, and the visitor's continuity token. Returned from the `POST /sessions` or `GET /sessions` response.
  - `customer_id` string, uuid, required — The unique identifier of the associated customer. Returned from the `GET /customers` response.
  - `widget_id` string, uuid, required — The widget this session belongs to. Returned from the `POST /widgets` or `GET /widgets` response.
  - `status` 'active' | 'ended', required — The status of the session.
  - `page_url` string — The URL of the page the widget was embedded on when this session was created. Captured client-side from window.location.href at session-creation time; not re-captured on subsequent navigation within the same session.
  - `referrer` string — document.referrer at session-creation time -- the page the visitor was on immediately before arriving at the page that embeds the widget. Distinct from page_url (the page the widget is currently embedded on). Captured client-side; not re-captured on subsequent navigation within the same session.
  - `peer` CommonAddress — Contains source or destination detail info.
    - `type` '' | 'agent' | 'conference' | 'email' | 'extension' | 'line' | 'sip' | 'tel' | 'web_session' — Type of address.
    - `target` string — The address endpoint. Format depends on type: phone number for tel (e.g. +14155551234), UUID for agent/conference/extension, email for email, SIP URI for sip.
    - `target_name` string — Address's name.
    - `name` string — Optional label for this address.
    - `detail` string — Additional notes about this address.
  - `local` CommonAddress — Contains source or destination detail info.
    - `type` '' | 'agent' | 'conference' | 'email' | 'extension' | 'line' | 'sip' | 'tel' | 'web_session' — Type of address.
    - `target` string — The address endpoint. Format depends on type: phone number for tel (e.g. +14155551234), UUID for agent/conference/extension, email for email, SIP URI for sip.
    - `target_name` string — Address's name.
    - `name` string — Optional label for this address.
    - `detail` string — Additional notes about this address.
  - `tm_last_activity` string, date-time — Timestamp of the last activity on this session.
  - `tm_create` string, date-time — Timestamp when the session was created.
  - `tm_update` string, date-time — Timestamp when the session was last updated.
  - `tm_end` string, date-time — Timestamp when the session ended.

## Other responses

- `400` — Invalid request (INVALID_ARGUMENT).
- `401` — Authentication required (UNAUTHENTICATED).
- `403` — Insufficient permission (PERMISSION_DENIED).
- `404` — Resource not found (NOT_FOUND).
- `500` — Internal error (INTERNAL).

---

[API](https://skmtc.net/voipbin/apis/voipbin-api.md) · [All operations](https://skmtc.net/voipbin/apis/voipbin-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/voipbin/voipbin-api/versions/79e779080bcc/schema)