---
title: "List peer_events (raw, unfiltered)"
method: GET
path: "/service_agents/contact_peer_events"
tags: ["Service Agent"]
---

# List peer_events (raw, unfiltered)

`GET /service_agents/contact_peer_events`

List raw peer_events rows for the service agent's customer, matching
either a contact's registered addresses (contact_id) or a single peer
address (peer_type + peer_target). Exactly one filter is required.

Unlike GET /service_agents/contact_interactions, this endpoint applies NO
identity resolution and NO CRM eligibility filtering: rows may include
internal-resource peer types (agent, ai, conference, sip legs) that
/service_agents/contact_interactions deliberately excludes. Clients are
responsible for any presentation-layer filtering or grouping of this
noise.

## Query parameters

- `contact_id` string, uuid
- `peer_type` string
- `peer_target` string
- `page_size` integer
- `page_token` string

## Response `200`

Successful response.

- TimelineManagerPeerEventListResponse
  - `result` TimelineManagerPeerEvent[] — List of peer_events rows.
    - `timestamp` string, date-time — The event's origin timestamp.
    - `customer_id` string, uuid — Unique identifier of the associated customer.
    - `publisher` 'call' | 'conversation_message' | 'conversation' — Synthetic derived label, not the raw wire publisher value.
    - `event_type` string — The originating event type.
    - `reference_id` string, uuid — The call_id / conversation_message_id / conversation_id this row was projected from.
    - `direction` 'incoming' | 'outgoing' | '' — Direction of the interaction from the platform perspective. Empty for the conversation-parent shape, which has no direction concept.
    - `peer` CommonAddress — Contains source or destination detail info.
      - `type` '' | 'agent' | 'conference' | 'email' | 'extension' | 'line' | 'sip' | 'tel' | 'web_session' — Type of address.
      - `target` string — The address endpoint. Format depends on type: phone number for tel (e.g. +14155551234), UUID for agent/conference/extension, email for email, SIP URI for sip.
      - `target_name` string — Address's name.
      - `name` string — Optional label for this address.
      - `detail` string — Additional notes about this address.
    - `local` CommonAddress — Contains source or destination detail info.
      - `type` '' | 'agent' | 'conference' | 'email' | 'extension' | 'line' | 'sip' | 'tel' | 'web_session' — Type of address.
      - `target` string — The address endpoint. Format depends on type: phone number for tel (e.g. +14155551234), UUID for agent/conference/extension, email for email, SIP URI for sip.
      - `target_name` string — Address's name.
      - `name` string — Optional label for this address.
      - `detail` string — Additional notes about this address.
    - `data` object — The original webhook payload, verbatim.
  - `next_page_token` string — Pagination token for the next page. Empty when no further pages exist.

## Other responses

- `400` — Invalid request (INVALID_ARGUMENT).
- `401` — Authentication required (UNAUTHENTICATED).
- `403` — Insufficient permission (PERMISSION_DENIED).
- `500` — Internal error (INTERNAL).

---

[API](https://skmtc.net/voipbin/apis/voipbin-api.md) · [All operations](https://skmtc.net/voipbin/apis/voipbin-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/voipbin/voipbin-api/versions/79e779080bcc/schema)