---
title: "Get the user's primary paging policy"
method: GET
path: "/api-public/v1/profile/{username}/policies"
tags: ["Personal Paging Policies"]
---

# Get the user's primary paging policy

`GET /api-public/v1/profile/{username}/policies`

Get all the paging policy steps for the user on the org associated with the API key

This API may be called a maximum of 1 time per second.

## Path parameters

- `username` string, required

## Headers

- `X-VO-Api-Id` string, required
- `X-VO-Api-Key` string, required

## Response `200`

All steps of the user's paging policy

- object
  - `steps` PagingPolicyStep[]
    - `index` number
    - `timeout` 1 | 5 | 10 | 15 | 20 | 25 | 30 | 45 | 60
    - `rules` PagingPolicyStepRule[]
      - `index` number
      - `type` 'push' | 'email' | 'sms' | 'phone'
      - `contact` Contact
        - `id` number
        - `type` 'email' | 'phone'
  - `_selfUrl` string

## Other responses

- `400` — Problem with the request arguments. The response payload may include an error message.
- `401` — Authentication parameters missing
- `403` — Authentication failed or rate-limit reached
- `500` — Internal Server Error

---

[API](https://skmtc.net/victorops/apis/victorops-api.md) · [All operations](https://skmtc.net/victorops/apis/victorops-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/victorops/victorops-api/versions/7a7391256058/schema)