v3
latestOpenAPI 3.0.02026-08-081996601.2 MBAgent Analytics
Get agent trace
Returns the summary of a specific agent trace by its trace ID.
get/v2/agent_analytics/traces/{trace_id}
Path parameters
trace_idstring required
Example:0af7651916cd43dd8448eb211c80319c
The unique identifier of the trace.
Headers
Request-Timeoutinteger
The platform makes a best effort to complete the request in the specified seconds, or it times out.
Request-Timeout-Millisinteger
The platform makes a best effort to complete the request in the specified milliseconds, or it times out.
Response
The requested agent trace.
Example response
{
"trace_id": "0af7651916cd43dd8448eb211c80319c",
"agent_key": "customer_support",
"session_key": "customer_support_chat"
}