v1
latestOpenAPI 3.0.02026-07-2612645160.3 KBTicket Feedback
List ticket feedbacks
Retrieve paginated ticket feedback records with optional filtering by type, date range, pipeline, and response status.
get/api/public/ticket-feedback
Query parameters
pageinteger
Page number (default: 1)
page_sizeinteger
Items per page (default: 20, max: 100)
feedback_type'csat' | 'nps'
Filter by feedback type
scheduled_at_startstring date-time
Example:2025-01-01T00:00:00Z
Filter feedbacks scheduled at or after this date (ISO 8601)
scheduled_at_endstring date-time
Example:2025-12-31T23:59:59Z
Filter feedbacks scheduled before this date (ISO 8601)
pipeline_idstring[]
Filter by pipeline ID(s). Only returns feedbacks for tickets whose current or closure stage belongs to the specified pipeline(s).
responded'true' | 'false'
Filter by response status. "true" returns only answered feedbacks, "false" returns only pending.
Headers
x-api-keystring required
API key needed to authorize the request
Response
Feedbacks retrieved successfully.
Example response
{
"page": 1,
"page_size": 20
}