v1
latestOpenAPI 3.0.02026-07-2612645160.3 KBTeam Analytics
Get unanswered conversations count
Returns the count of open conversations without responses for the authenticated user's organization
get/api/analytics/team/snapshot/unanswered-conversations
Query parameters
agentIdsstring[]
Optional array of agent IDs to filter by specific agents
[ "agent-id-1", "agent-id-2" ]
pipelineIdstring
Example:pipeline-id-1
Optional pipeline ID to filter by specific pipeline
stageIdsstring[]
Optional array of stage IDs to filter by specific stages
[ "stage-id-1", "stage-id-2" ]
hideArchivedboolean
Example:true
Optional boolean to filter by archived conversations
hideUnassignedboolean required
Headers
x-api-keystring required
API key
Response
Successfully retrieved unanswered conversations count
Example response
{
"totalUnansweredConversations": 42
}