v1

latestOpenAPI 3.0.02026-07-2612645160.3 KB
Contact

Assign an team member to an AI contact

post/api/public/contact/{aiContactId}/assign-team-member/{teamMemberId}

Path parameters

aiContactIdstring required

ID of the AI contact

teamMemberIdstring required

ID of the team member

Query parameters

removeExistingAgentsboolean

If true, it will replace the existing agents with the new one

ticketV2Idstring

Ticket to scope the assignment to. Required for email contacts, whose tickets are per-thread and cannot be resolved from the contact alone.

Headers

x-api-keystring required

API key required to authorize the request

Response

Team member assigned successfully.