---
title: "List ticket feedbacks"
method: GET
path: "/api/public/ticket-feedback"
tags: ["Ticket Feedback"]
---

# List ticket feedbacks

`GET /api/public/ticket-feedback`

Retrieve paginated ticket feedback records with optional filtering by type, date range, pipeline, and response status.

## Query parameters

- `page` integer
- `page_size` integer
- `feedback_type` 'csat' | 'nps'
- `scheduled_at_start` string, date-time
- `scheduled_at_end` string, date-time
- `pipeline_id` string[]
- `responded` 'true' | 'false'

## Headers

- `x-api-key` string, required

## Response `200`

Feedbacks retrieved successfully.

- object
  - `data` object[]
    - `id` string, uuid
    - `ticket_id` string, uuid
    - `type` 'csat' | 'nps'
    - `value` number, nullable
    - `comment` string, nullable
    - `scheduled_at` string, date-time
    - `responded_at` string, date-time, nullable
    - `created_at` string, date-time
    - `pipeline` object, nullable
      - `id` string, uuid
      - `name` string
    - `customer` object, nullable
      - `id` string, uuid
      - `name` string
      - `phone` string
      - `email` string
  - `page` number
  - `page_size` number
  - `has_next_page` boolean

## Other responses

- `401` — Unauthorized - Invalid or missing API key.

---

[API](https://skmtc.net/vambe/apis/vambe-ai-api.md) · [All operations](https://skmtc.net/vambe/apis/vambe-ai-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/vambe/vambe-ai-api/revisions/e206709d4be5/schema)