---
title: "Get detailed unanswered conversations"
method: GET
path: "/api/analytics/team/snapshot/unanswered-conversations-details"
tags: ["Team Analytics"]
---

# Get detailed unanswered conversations

`GET /api/analytics/team/snapshot/unanswered-conversations-details`

Returns detailed information about open conversations without responses for the authenticated user's organization

## Query parameters

- `page` number
- `agentIds` string[]
- `pipelineId` string
- `stageIds` string[]
- `hideArchived` boolean
- `hideUnassigned` boolean, required

## Headers

- `x-api-key` string, required

## Response `200`

Successfully retrieved detailed unanswered conversations

- object
  - `contacts` object[]
    - `ai_contact_id` string — ID of the AI contact
    - `current_stage` string — Current stage name
    - `current_pipeline` string — Current pipeline name
    - `waiting_time` number — Waiting time in milliseconds
    - `name` string — Contact name
    - `assigned_agents` object[]
      - `agent_id` string — Agent ID
      - `agent_name` string — Agent name
  - `hasNextPage` boolean — Indicates if there are more pages
  - `nextPage` string, nullable — Next page number if available
  - `total` number — Total number of unanswered conversations

---

[API](https://skmtc.net/vambe/apis/vambe-ai-api.md) · [All operations](https://skmtc.net/vambe/apis/vambe-ai-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/vambe/vambe-ai-api/revisions/e206709d4be5/schema)