---
title: "Get response-time statistics"
method: GET
path: "/api/analytics/team/snapshot/response-time-statistics"
tags: ["Team Analytics"]
---

# Get response-time statistics

`GET /api/analytics/team/snapshot/response-time-statistics`

Returns median, p90 and average waiting time (in minutes) for answered messages

## Query parameters

- `agentIds` string[]
- `startDate` string
- `endDate` string
- `pipelineId` string
- `stageIds` string[]
- `hideArchived` boolean
- `hideUnassigned` boolean

## Headers

- `x-api-key` string, required

## Response `200`

- object
  - `medianWaitingTime` number
  - `p90WaitingTime` number
  - `averageWaitingTime` number

---

[API](https://skmtc.net/vambe/apis/vambe-ai-api.md) · [All operations](https://skmtc.net/vambe/apis/vambe-ai-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/vambe/vambe-ai-api/revisions/e206709d4be5/schema)
