---
title: "Get voice calls (with recordings and transcripts) for an issue."
method: GET
path: "/issues/{id}/voice-calls"
tags: ["voice_calls"]
---

# Get voice calls (with recordings and transcripts) for an issue.

`GET /issues/{id}/voice-calls`

Returns voice call records for the specified phone issue. Each call includes its recordings, with parsed transcript segments and a presigned download URL for the audio file. Recordings whose transcript has not yet completed are omitted; refetch later to see them.

**Rate limit:** 20 requests per minute

## Path parameters

- `id` string, required

## Response `200`

- GetIssueVoiceCallsResponseBody
  - `data` VoiceCall[] — The voice calls associated with the issue, including recordings and transcripts.
    - `created_at` string — RFC3339 timestamp of when the call record was created.
    - `duration_sec` integer — The duration of the call in seconds.
    - `from_phone_number` string — The phone number that originated the call.
    - `id` string — The ID of the voice call.
    - `recordings` VoiceCallRecording[] — Recordings produced for this call.
      - `download_url` string — A presigned URL to download the audio file. Expires 1 hour after this response is generated; refetch the voice call to get a new URL.
      - `id` string — The ID of the recording.
      - `transcript_segments` VoiceCallTranscriptSegment[] — Parsed transcript with one entry per spoken segment.
        - `speaker` string — The speaker label for this segment.
        - `text` string — The text spoken in this segment.
    - `to_phone_number` string — The phone number that was dialed.
  - `request_id` string — The request ID for tracking.

## Other responses

- `400` — The request was invalid or could not be completed.
- `404`
- `500` — An unexpected internal error occurred.

---

[API](https://skmtc.net/usepylon/apis/pylon-api.md) · [All operations](https://skmtc.net/usepylon/apis/pylon-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/usepylon/pylon-api/versions/999c51740b4e/schema)