Get customer feedback keywords
Retrieves keyword analysis from customer feedback reviews. Keywords are extracted and aggregated from review text with current vs previous period comparison for both frequency percentage and average rating. Supports pagination (pageSize defaults to 50 when page is set) and sorting. Defaults to the last 30 days if startDate is not provided.
Query parameters
Start date (inclusive) as an ISO-8601 date or date-time, with or without zone/offset (e.g. 2025-01-01, 2025-01-01T14:30:00, 2025-01-01T14:30:00Z, 2025-01-01T14:30:00%2B02:00). Zone-aware values are normalised to UTC. The formats yyyy.MM.dd, dd.MM.yyyy, dd-MM-yyyy HH:mm:ss and dd.MM.yyyy HH:mm:ss are also accepted. Optional for most endpoints — defaults to a period before end date if omitted.
End date (inclusive) as an ISO-8601 date or date-time, with or without zone/offset. Zone-aware values are normalised to UTC. The formats yyyy.MM.dd, dd.MM.yyyy, dd-MM-yyyy HH:mm:ss and dd.MM.yyyy HH:mm:ss are also accepted. Defaults to today.
Overrides the automatic granularity of the date range. Case-insensitive. When omitted, granularity is derived from the range length. Legacy values DAY, WEEK, MONTH and YEAR are also accepted. HOUR is deprecated (was only for ACTIONS-PHONE) and now maps to DAILY.
Filter strategy to use for scoping locations
Deprecated: use the newer query parameter instead. Free-text location search that narrows results to matching locations (matches name, address, identifier and label fields). Supports #label and @group tokens (e.g. "main st #premium @north"), combined with AND semantics. Applied only when no filterCategory is set.
Comma-separated location IDs (used when filterCategory=location)
Comma-separated business IDs (used when filterCategory=business)
Label names (used when filterCategory=labels)
Location group IDs (used when filterCategory=location-groups)
Comma-separated location IDs to exclude from results
Comma-separated business IDs to exclude from results
Label names to exclude from results
Location group IDs to exclude from results
Response
Paginated keyword analysis with period comparison