---
title: "Get customer feedback overview"
method: GET
path: "/dashboard/customer-feedback"
tags: ["Dashboard"]
---

# Get customer feedback overview

`GET /dashboard/customer-feedback`

Retrieves aggregated customer review statistics including average rating, count by each star rating, reply counts, and contributing directory types. Optionally filters by a specific directory type. Defaults to all available data (from 1970-01-01 up to today) if startDate is not provided.

## Query parameters

- `v` unknown
- `directoryType` unknown
- `startDate` string
- `endDate` string
- `group` 'DAILY' | 'WEEKLY' | 'MONTHLY' | 'QUARTERLY' | 'YEARLY' | 'HOUR' | 'DAY' | 'WEEK' | 'MONTH' | 'YEAR'
- `filterCategory` 'location' | 'business' | 'labels' | 'location-groups'
- `textFilter` unknown
- `locationIds` unknown
- `businessIds` unknown
- `labels` unknown
- `locationGroupIds` unknown
- `excludedLocationIds` unknown
- `excludedBusinessIds` unknown
- `excludedLabels` unknown
- `excludedLocationGroupIds` unknown

## Response `200`

Aggregated feedback statistics with rating breakdown. Versions older than 20260713 also include interactionCount, unreadInteractionCount and unreadInteractions.

- union
  - object — Aggregated customer feedback statistics
    - `averageRating` unknown, required
    - `countByRating` object[], required — Review count breakdown by star rating (1-5)
      - `rating` unknown, required
      - `count` unknown, required
      - `replied` unknown, required
    - `ratingCount` unknown, required
    - `repliedCount` unknown, required
    - `directoryTypes` object[], required — Directory types that contributed reviews
      - `name` unknown, required
      - `category` 'search' | 'voice.search' | 'social' | 'mobile.and.navigation' | 'ev' | 'aggregators' | 'doctor.dot.com' | 'general', required
  - object — Legacy aggregated customer feedback statistics. Returned for API versions older than 20260713, which additionally expose interactionCount, unreadInteractionCount and unreadInteractions.
    - `averageRating` unknown, required
    - `countByRating` object[], required — Review count breakdown by star rating (1-5)
      - `rating` unknown, required
      - `count` unknown, required
      - `replied` unknown, required
    - `ratingCount` unknown, required
    - `repliedCount` unknown, required
    - `directoryTypes` object[], required — Directory types that contributed reviews
      - `name` unknown, required
      - `category` 'search' | 'voice.search' | 'social' | 'mobile.and.navigation' | 'ev' | 'aggregators' | 'doctor.dot.com' | 'general', required
    - `interactionCount` unknown, required
    - `unreadInteractionCount` unknown, required
    - `unreadInteractions` unknown[] — Deprecated. Always null. Historically held the last three unread interactions.
      - unknown

---

[API](https://skmtc.net/uberall/apis/uberall-api.md) · [All operations](https://skmtc.net/uberall/apis/uberall-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/uberall/uberall-api/revisions/a506e82d7cbe/schema)