---
title: "To get segments for given reservation Ids"
method: GET
path: "/v1/Insights/Segments"
tags: ["FlexV1InsightsSegments"]
---

# To get segments for given reservation Ids

`GET /v1/Insights/Segments`

To get segments for given reservation Ids

## Query parameters

- `SegmentId` string
- `ReservationId` string[]
- `PageSize` integer
- `Page` integer
- `PageToken` string

## Headers

- `Authorization` string

## Response `200`

OK

- object
  - `segments` FlexV1InsightsSegments[]
    - `segment_id` string, nullable — To unique id of the segment
    - `external_id` string, nullable — The unique id for the conversation.
    - `queue` string, nullable
    - `external_contact` string, nullable
    - `external_segment_link_id` string, nullable — The uuid for the external_segment_link.
    - `date` string, nullable — The date of the conversation.
    - `account_id` string, nullable — The unique id for the account.
    - `external_segment_link` string, nullable — The hyperlink to recording of the task event.
    - `agent_id` string, nullable — The unique id for the agent.
    - `agent_phone` string, nullable — The phone number of the agent.
    - `agent_name` string, nullable — The name of the agent.
    - `agent_team_name` string, nullable — The team name to which agent belongs.
    - `agent_team_name_in_hierarchy` string, nullable — he team name to which agent belongs.
    - `agent_link` string, nullable — The link to the agent conversation.
    - `customer_phone` string, nullable — The phone number of the customer.
    - `customer_name` string, nullable — The name of the customer.
    - `customer_link` string, nullable — The link to the customer conversation.
    - `segment_recording_offset` string, nullable — The offset value for the recording.
    - `media` unknown
    - `assessment_type` unknown
    - `assessment_percentage` unknown
    - `url` string, uri, nullable
  - `meta` object
    - `first_page_url` string, uri
    - `key` string
    - `next_page_url` string, uri, nullable
    - `page` integer
    - `page_size` integer
    - `previous_page_url` string, uri, nullable
    - `url` string, uri

---

[API](https://skmtc.net/twilio/apis/twilio-flex.md) · [All operations](https://skmtc.net/twilio/apis/twilio-flex/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/twilio/twilio-flex/revisions/ea1db919b6cc/schema)