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v50

latestOpenAPI 3.0.1Apache 2.0raw.githubusercontent.com2026-02-056136556.2 KB
TaskrouterV1WorkspaceStatistics

get/v1/Workspaces/{WorkspaceSid}/Statistics

Path parameters

WorkspaceSidstring required

The SID of the Workspace to fetch.

Query parameters

Minutesinteger

Only calculate statistics since this many minutes in the past. The default 15 minutes. This is helpful for displaying statistics for the last 15 minutes, 240 minutes (4 hours), and 480 minutes (8 hours) to see trends.

StartDatestring date-time

Only calculate statistics from this date and time and later, specified in ISO 8601 format.

EndDatestring date-time

Only calculate statistics from this date and time and earlier, specified in GMT as an ISO 8601 date-time.

TaskChannelstring

Only calculate statistics on this TaskChannel. Can be the TaskChannel's SID or its unique_name, such as voice, sms, or default.

SplitByWaitTimestring

A comma separated list of values that describes the thresholds, in seconds, to calculate statistics on. For each threshold specified, the number of Tasks canceled and reservations accepted above and below the specified thresholds in seconds are computed. For example, 5,30 would show splits of Tasks that were canceled or accepted before and after 5 seconds and before and after 30 seconds. This can be used to show short abandoned Tasks or Tasks that failed to meet an SLA.

Response

OK

{"stackTrail":"components:schemas:taskrouter.v1.workspace.workspace_statistics:properties:realtime","oasType":"schema","type":"unknown","description":"An object that contains the real-time statistics for the Workspace.","nullable":true}
{"stackTrail":"components:schemas:taskrouter.v1.workspace.workspace_statistics:properties:cumulative","oasType":"schema","type":"unknown","description":"An object that contains the cumulative statistics for the Workspace.","nullable":true}
account_sidstring nullable

The SID of the Account that created the Workspace resource.

workspace_sidstring nullable

The SID of the Workspace.

urlstring uri nullable

The absolute URL of the Workspace statistics resource.