v3

latestOpenAPI 3.0.1Apache 2.0raw.githubusercontent.com2026-08-014669239.7 KB

ConversationSummaries

Update Conversation Summary

Partially update a specific conversation summary by its ID. Only provided fields will be updated. The updated timestamp will be automatically set. This allows for selective updates without needing to provide all fields.

patch/v1/Stores/{storeId}/Profiles/{profileId}/ConversationSummaries/{summaryId}

Request body

sourcestring

The source system that generated the summary. Allows letters, numbers, spaces, and URL-safe symbols. Excludes URL-unsafe characters like quotes, angle brackets, and control characters.

contentstring

The main content of the summary.

occurredAtstring date-time

The timestamp when the summary was originally created. If not provided, defaults to the time the summary was received.

conversationIdstring

A unique identifier for the conversation using Twilio Type ID (TTID) format.

Example request

{
  "source": "conversations",
  "content": "Customer discussed billing concerns and was satisfied with the resolution provided during this conversation.",
  "occurredAt": "2025-01-15T10:15:30Z",
  "conversationId": "conv_conversation_00000000000000000000000000"
}

Response

Conversation summary update accepted and is being processed.

messagestring required

Example response

{
  "message": "Conversation summary update accepted"
}