v3

latestOpenAPI 3.0.1Apache 2.0raw.githubusercontent.com2026-08-014669239.7 KB

ConversationSummaries

Retrieve Conversation Summary

Retrieve a specific conversation summary by its ID for the given profile.

get/v1/Stores/{storeId}/Profiles/{profileId}/ConversationSummaries/{summaryId}

Response

Conversation summary retrieved successfully.

sourcestring

The source system that generated the summary. Allows letters, numbers, spaces, and URL-safe symbols. Excludes URL-unsafe characters like quotes, angle brackets, and control characters.

contentstring required

The main content of the summary.

occurredAtstring date-time required

The timestamp when the summary was originally created.

conversationIdstring required

A unique identifier for the conversation using Twilio Type ID (TTID) format.

idstring required

A unique identifier for the summary using Twilio Type ID (TTID) format.

createdAtstring date-time required

The timestamp when the summary was created.

updatedAtstring date-time required

The timestamp when the summary was last updated.

Example response

{
  "source": "conversations",
  "content": "Customer discussed billing concerns and was satisfied with the resolution provided during this conversation.",
  "occurredAt": "2025-01-15T10:15:30Z",
  "conversationId": "conv_conversation_00000000000000000000000000",
  "id": "mem_summary_00000000000000000000000000",
  "createdAt": "2025-01-15T10:30:45Z",
  "updatedAt": "2025-01-15T10:30:45Z"
}