Retrieve hotel reservation.
The Retrieve Hotel Reservation API returns all existing data on a reservation. You may retrieve details about a held booking or PNR. While a PNR refers to a held booking that has not been ticketed, the PNR code persists after ticketing to provide the booking records. Once a PNR has been ticketed, you can still use Retrieve to return both booking and ticketing details.
Path parameters
Identifier provides the ability to create a globally unique identifier. For the identifier to be globally unique it must have a system provided identifier and the system must be identified using a global naming authority. System identification uses the domain naming system (DNS) to assure they are globally unique and should be an URL. The system provided ID will typically be a primary or surrogate key in a database.
Query parameters
If true, ReservationDetail will be returned.
The type of identifier key used to retrieve the reservation
Headers
Used in hospitality workflows to provide a Unique transaction or tracking id for a single request and response.
Identifies the Travelport access group with which the caller is associated
Allows user to pass PCC instead of Access Group ID
Identifier used to correlate hotel API invocations across a multi-call business flows.
Response
OK - Successful Response - 200
Example response
{
"ReservationResponse": {
"Reservation": {
"@type": "Reservation",
"id": "REF12873",
"Identifier": {
"value": "A0656EFF-FAF4-456F-B061-0161008D7C4E",
"authority": "TVPT"
}
},
"@type": "response",
"transactionId": "49f58f5f-c443-43b4-9f5d-be405fd00a01",
"traceId": "TraceID_123456",
"Result": {
"@type": "Result",
"status": "Complete",
"Error": [
{
"@type": "ErrorDetail",
"StatusCode": 200,
"Message": "No flights found.",
"NameValuePair": [
{
"value": "Sunday",
"id": "6",
"name": "Day1"
}
]
}
],
"Warning": [
{
"@type": "WarningDetail",
"StatusCode": 200,
"Message": "Customer Loyalty could not be applied.",
"NameValuePair": [
{
"value": "Sunday",
"id": "6",
"name": "Day1"
}
]
}
]
},
"Identifier": {
"value": "A0656EFF-FAF4-456F-B061-0161008D7C4E",
"authority": "TVPT"
},
"NextSteps": {
"id": "5",
"NextStep": [
{
"value": "www.resourcelocation.com",
"id": "2",
"action": "cancel",
"description": "remove offer from the order"
}
]
},
"ReferenceList": [
{
"@type": "ReferenceListFlight"
}
],
"CurrencyRateConversion": [
{
"SourceCurrency": {
"value": "USD",
"codeAuthority": "ISO 4217",
"decimalPlace": 4,
"decimalAuthority": "ISO 4217"
},
"TargetCurrency": {
"value": "USD",
"codeAuthority": "ISO 4217",
"decimalPlace": 4,
"decimalAuthority": "ISO 4217"
},
"ConversionRate": {
"rateAuthority": "ISO 4217",
"rateAsOf": "2026-08-07T12:12:00Z"
}
}
],
"Pagination": {
"@type": "Pagination",
"page": 1,
"pageSize": 20,
"totalPages": 5,
"totalItems": 100
}
}
}