v1

latestOpenAPI 3.0.12026-07-26222700728.0 KB

Conversations

Get conversation

Get a conversation for the given id

get/v6/conversations/{id}

Path parameters

idstring required

The id of the conversation

Response

Success

result'SUCCESS' | 'FAILURE'

The result of the action performed.

Example response

{
  "data": {
    "id": "con_12345",
    "company": {
      "id": "co_123456",
      "name": "ACME Corp"
    },
    "subject": "Transaction review needed",
    "author": {
      "email": "user@example.com"
    },
    "latestMessage": {
      "id": "msg_67890",
      "author": {
        "email": "user@example.com"
      }
    },
    "status": "ACTIVE",
    "readStatus": "UNREAD",
    "resolutionStatus": "OPEN"
  }
}