---
title: "GET /dashboards/{dashboardId:int}/reviews/statistics"
method: GET
path: "/dashboards/{dashboardId:int}/reviews/statistics"
tags: ["Reviews"]
---

# GET /dashboards/{dashboardId:int}/reviews/statistics

`GET /dashboards/{dashboardId:int}/reviews/statistics`

## Path parameters

- `dashboard_id` integer, required

## Query parameters

- `start_date` string, date-time
- `end_date` string, date-time
- `campaign_id` integer
- `platform` 'TextRequest' | 'Facebook' | 'Google'

## Response `200`

A list of reviews.

- ReviewStatistics
  - `ClickthroughRate` integer — The rate at which contacts click the link that is sent with a review request text, as a percentage of all review requests in the queried timespan. The percent is returned as a whole number (e.g., for a 20% clickthrough rate, the return would be 20)
  - `ConversionRate` integer — The rate at which contacts contacts leave a thumbs-up, private feedback, or public review, as a percentage of all review requests in the queried timespan. The percent is returned as a whole number (e.g., for a 20% conversion rate, the return would be 20). This is equal to CompletedReviews/RequestsSent.
  - `AverageTimeToConvert` integer — The average amount of time (in minutes) from when the review request is sent to when a review (private or public) is left. Review requests that do not get a review response have no effect on this calculation.
  - `AverageScore` number, float — The average score of all reviews. If your search includes platforms with a thumbs-up/thumbs-down system, such as Facebook or private feedback (platform=TextRequest), a thumbs up represents a score of 5.0, and a thumbs down represents a score of 1.0. Review requests that do not get a review response have no effect on this calculation.
  - `RequestsSent` integer — The number of review requests sent.
  - `CompletedReviews` integer — The number of reviews left as a direct result of Text Request review requests. This does not represent ALL reviews left during that time on your platforms; just the ones left by people that you sent Review Requests to before the review was left. Sometimes, a review is left on a platform anonymously, and we cannot be certain if it was left because of Text Request or not, so this number may be lower than the actual number of reviews that got left due to Text Request review requests; however, we try to keep this number as accurate as possible.
  - `PlatformConversion` ReviewPlatformStatistics
    - `Text Request` IndividualReviewPlatformStatistic
      - `conversionRate` integer — The rate at which contacts contacts leave a thumbs-up, private feedback, or public review, as a percentage of all review requests in the queried timespan for this platform. The percent is returned as a whole number (e.g., for a 20% conversion rate, the return would be 20)
      - `totalReviewsSent` integer — The number of review requests sent for this platform.
      - `reviewsGained` integer — The number of reviews left as a direct result of Text Request review requests for this platform. This does not represent ALL reviews left during that time on your platforms; just the ones left by people that you sent Review Requests to before the review was left. Sometimes, a review is left on a platform anonymously, and we cannot be certain if it was left because of Text Request or not, so this number may be lower than the actual number of reviews that got left due to Text Request review requests; however, we try to keep this number as accurate as possible.
    - `Google` IndividualReviewPlatformStatistic
      - `conversionRate` integer — The rate at which contacts contacts leave a thumbs-up, private feedback, or public review, as a percentage of all review requests in the queried timespan for this platform. The percent is returned as a whole number (e.g., for a 20% conversion rate, the return would be 20)
      - `totalReviewsSent` integer — The number of review requests sent for this platform.
      - `reviewsGained` integer — The number of reviews left as a direct result of Text Request review requests for this platform. This does not represent ALL reviews left during that time on your platforms; just the ones left by people that you sent Review Requests to before the review was left. Sometimes, a review is left on a platform anonymously, and we cannot be certain if it was left because of Text Request or not, so this number may be lower than the actual number of reviews that got left due to Text Request review requests; however, we try to keep this number as accurate as possible.
    - `Facebook` IndividualReviewPlatformStatistic
      - `conversionRate` integer — The rate at which contacts contacts leave a thumbs-up, private feedback, or public review, as a percentage of all review requests in the queried timespan for this platform. The percent is returned as a whole number (e.g., for a 20% conversion rate, the return would be 20)
      - `totalReviewsSent` integer — The number of review requests sent for this platform.
      - `reviewsGained` integer — The number of reviews left as a direct result of Text Request review requests for this platform. This does not represent ALL reviews left during that time on your platforms; just the ones left by people that you sent Review Requests to before the review was left. Sometimes, a review is left on a platform anonymously, and we cannot be certain if it was left because of Text Request or not, so this number may be lower than the actual number of reviews that got left due to Text Request review requests; however, we try to keep this number as accurate as possible.

## Other responses

- `400` — Bad request. Sent if a query is invalid.
- `401` — Unauthorized. Sent if the API key is omitted or invalid.

---

[API](https://skmtc.net/textrequest/apis/text-request-api-v3.md) · [All operations](https://skmtc.net/textrequest/apis/text-request-api-v3/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/textrequest/text-request-api-v3/versions/e4e42efcd650/schema)