v20

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-011984401.2 MB

Support

Reply to one of the API key owner's tickets

Adds a reply message to one of the API key owner's tickets. Closed tickets are rejected. Requires the tickets.write scope and the writes feature. Supports the Idempotency-Key header.

post/tickets/{ticketId}/messages

Path parameters

ticketIdstring required

Ticket ID.

Request body

contentstring required

Reply message body (max 2000 chars).

imagesstring[]

Optional storage IDs (from /uploads/image-url) to attach (max 10).

Response

The reply was added.

successtrue required

messageIdstring required

Created message ID.

timestampstring required

Response generation time (ISO 8601).