v20

latestOpenAPI 3.1.0raw.githubusercontent.com2026-08-011984401.2 MB

Support

Create a support ticket

Creates a support ticket owned by the API key owner. Requires the tickets.write scope and the writes feature. Supports the Idempotency-Key header.

post/tickets

subjectstring required

Ticket subject (max 150 chars).

descriptionstring required

Initial message / description (max 2000 chars).

category'account' | 'technical_bug' | 'feature_request' | 'billing' | 'other' required

Support category. Entity-bound and staff-only categories are rejected.

imagesstring[]

Optional storage IDs (from /uploads/image-url) to attach (max 10).

The ticket was created.

successtrue required

ticketIdstring required

Created ticket ID.

ticketNumberinteger required

Human-facing sequential ticket number.

timestampstring required

Response generation time (ISO 8601).