---
title: "Get one of the API key owner's tickets"
method: GET
path: "/tickets/{ticketId}"
tags: ["Support"]
---

# Get one of the API key owner's tickets

`GET /tickets/{ticketId}`

Returns one of the API key owner's tickets and its message thread (internal staff notes excluded). A ticket the owner does not own reads as 404. Requires the tickets.read scope.

## Path parameters

- `ticketId` string, required — Ticket ID.

## Response `200`

The ticket and its message thread.

- TicketDetail
  - `id` string, required
  - `ticketNumber` integer, required
  - `subject` string, required
  - `description` string, required
  - `category` string, required
  - `status` 'open' | 'in_progress' | 'awaiting_response' | 'resolved' | 'closed', required
  - `priority` 'low' | 'medium' | 'high' | 'urgent', required
  - `createdAt` string, nullable, required
  - `updatedAt` string, nullable, required
  - `resolvedAt` string, nullable, required
  - `closedAt` string, nullable, required
  - `messages` object[], required
    - `id` string, required
    - `content` string, required
    - `isSystem` boolean, required
    - `isOwnMessage` boolean, required
    - `createdAt` string, nullable, required
  - `timestamp` string, required

## Other responses

- `400` — Bad request (invalid body, cursor, limit, or date).
- `401` — Missing or invalid API key.
- `403` — API key lacks the required permission.
- `404` — Resource not found.
- `429` — Rate limited.
- `500` — Internal server error.

---

[API](https://skmtc.net/teambattles/apis/teambattles-api.md) · [All operations](https://skmtc.net/teambattles/apis/teambattles-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/teambattles/teambattles-api/versions/2ffe8fb53b7d/schema)