---
title: "Escalate a league support ticket"
method: POST
path: "/leagues/{identifier}/tickets/{ticketId}/escalate"
tags: ["League: Tickets"]
---

# Escalate a league support ticket

`POST /leagues/{identifier}/tickets/{ticketId}/escalate`

Escalates a league-scoped support ticket to TeamBattles staff. Requires a personal or developer API key whose owner is currently a league ADMIN of the league in the path, with the league tickets capability enabled on the key. League API access is gated at api_pro on the league owner's plan.

## Path parameters

- `identifier` string, required — League slug or Convex league ID.
- `ticketId` string, required — League ticket ID.

## Request body

- EscalateLeagueTicketRequestBody — Escalates a league support ticket to TeamBattles staff.
  - `reason` string, required

## Response `200`

The ticket was escalated.

- EscalateLeagueTicketResponse
  - `success` true, required
  - `timestamp` string, required — Response generation time (ISO 8601).

## Other responses

- `400` — Bad request (invalid body, cursor, limit, or date).
- `401` — Missing or invalid API key.
- `403` — API key lacks the required permission.
- `404` — Resource not found.
- `409` — Conflict.
- `429` — Rate limited.
- `500` — Internal server error.

---

[API](https://skmtc.net/teambattles/apis/teambattles-api.md) · [All operations](https://skmtc.net/teambattles/apis/teambattles-api/llms.txt) · [OpenAPI document](https://skmtc-service-staging.skmtc.workers.dev/v1/apis/teambattles/teambattles-api/revisions/2ffe8fb53b7d/schema)