Callbacks
Call Conversation Insights Generated
This webhook uses Telnyx headers (telnyx-timestamp, telnyx-signature-ed25519) that are compatible with Standard Webhooks specification for SDK generation. Custom validation logic can map these to standard webhook-timestamp and webhook-signature equivalents. See https://github.com/standard-webhooks/standard-webhooks for details.
postWebhookcallConversationInsightsGenerated
Headers
telnyx-timestampinteger required
Unix timestamp for replay attack prevention
Unix timestamp (seconds since epoch) of when the webhook was sent - compatible with webhook-timestamp
telnyx-signature-ed25519string required
Ed25519 signature of timestamp|payload for verification
Base64 encoded Ed25519 signature for webhook verification - compatible with webhook-signature
Payload
Example payload
{
"data": {
"event_type": "call.conversation_insights.generated",
"id": "898e96ef-be63-45aa-9e7d-01332bff9a97",
"occurred_at": "2025-02-19T17:02:49.371454Z",
"payload": {
"call_control_id": "v3:MdI91X4lWFEs7IgbBEOT9M4AigoY08M0WWZFISt1Yw2axZ_IiE4pqg",
"call_leg_id": "428c31b6-7af4-4bcb-b7f5-5013ef9657c1",
"call_session_id": "428c31b6-7af4-4bcb-b7f5-5013ef9657c1",
"calling_party_type": "pstn",
"client_state": "aGF2ZSBhIG5pY2UgZGF5ID1d",
"connection_id": "7267xxxxxxxxxxxxxx",
"insight_group_id": "428c31b6-abf3-3bc1-b7f4-5013ef9657c1",
"results": [
{
"insight_id": "428c31b6-abf3-3bc1-b7f4-5013ef9657c1",
"result": "The user inquired about the menu at Ember & Oak. The menu offers various options, including vegetarian, vegan, and gluten-free dishes, as well as a children's menu. The restaurant also has a daily happy hour from 4 PM to 6 PM and offers takeaway and delivery services. The user found the information helpful but had to leave without making any further decisions or requests. No specific preferences or goals were expressed beyond inquiring about the menu."
}
]
},
"record_type": "event"
}
}Response
The server must return an HTTP 200, otherwise we will reattempt delivery at the failover webhook URL.