v52

latestOpenAPI 3.1.0raw.githubusercontent.com2026-07-311,1941,9384.1 MB
Queue Commands

Retrieve a call from a queue

Retrieve an existing call from an existing queue

get/queues/{queue_name}/calls/{call_control_id}

Path parameters

queue_namestring required

Uniquely identifies the queue by name

call_control_idstring required

Unique identifier and token for controlling the call

Response

Successful response with details about a call in a queue.

Example response

{
  "data": {
    "call_control_id": "v3:MdI91X4lWFEs7IgbBEOT9M4AigoY08M0WWZFISt1Yw2axZ_IiE4pqg",
    "call_leg_id": "2dc6fc34-f9e0-11ea-b68e-02420a0f7768",
    "call_session_id": "2dc1b3c8-f9e0-11ea-bc5a-02420a0f7768",
    "connection_id": "7267xxxxxxxxxxxxxx",
    "enqueued_at": "2019-01-23T18:10:02.574Z",
    "from": "+18005550101",
    "is_alive": true,
    "queue_id": "ae1626cc-6f42-11ea-becd-02420a0f8b69",
    "queue_position": 3,
    "record_type": "queue_call",
    "to": "+18005550102",
    "wait_time_secs": 145
  }
}