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v52

OpenAPI 3.1.0raw.githubusercontent.com2026-07-311,1941,9384.1 MB
Customer Service Record

Create a customer service record

Create a new customer service record for the provided phone number.

post/customer_service_records

Request body

phone_numberstring required

A valid US phone number in E164 format.

webhook_urlstring

Callback URL to receive webhook notifications.

Example request

{
  "additional_data": {
    "account_number": "123456789",
    "address_line_1": "123 Main St",
    "authorized_person_name": "John Doe",
    "billing_phone_number": "+12065551212",
    "city": "New York",
    "customer_code": "123456789",
    "name": "Entity Inc.",
    "pin": "1234",
    "state": "NY",
    "zip_code": "10001"
  },
  "phone_number": "+13035553000",
  "webhook_url": "https://example.com/webhook"
}

Response

Successful Response

Example response

{
  "data": {
    "created_at": "2023-01-01T00:00:00Z",
    "error_message": null,
    "id": "db7cebdb-21a8-4e89-8f51-e03ba6b799bb",
    "phone_number": "+2003271000",
    "result": null,
    "status": "pending",
    "updated_at": "2023-01-01T00:00:00Z",
    "webhook_url": "https://example.com/webhook"
  }
}